LAWYERS MEDICAL AGENCY
Lawyers Medical Agency takes your privacy seriously. Because we gather certain types of information about our website users. Please take time to understand the terms and conditions surrounding the collection and use of that information. This privacy statement discloses the types of information we gather, how we use it and how to correct or change it.
How and why do we collect information about you?
Within our website we may ask you to enter personal details such as your name, address, telephone number or email address. We will not use your data except to fulfil a request you make when giving those details to us.
We may make an analysis of site traffic, including the use of IP addresses. For further information, see ‘IP Addresses’ below.
Will we disclose the information to third parties?
If as a client, solicitor or Insurer you contact us, we only pass information on to an approved medical person. Your details will be treated in the strictest confidence by the person who deals with you.
LMA will examine your medical history and may pass this on to medical experts and your instructing lawers.
If you contact us regarding anything other than a personal injury claim, we will treat your details with the strictest confidence and will not pass your information on to any third party, unless you wish us to do so.
Should you have any queries regarding the capture, storage and use of personal information by Lawyers Medical Agency, please contact us: Link to contact us page.
Our website may contain links to other websites. Once you have clicked on these links we do not have any control over the websites at which you will arrive. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites. You should look at the privacy statement applicable to the website in question.
When you visit our website, we store web server logs which show your IP address, this gives us information such as which pages you looked at, whether the page request was successful or not and which browser you use to view the page. The use of this data is purely for statistical purposes.
What if you think we have incorrect information, or you would like a copy of the information we hold about you?
Under the Data Protection Act 1998, you may request details of personal information that Lawyers Medical Agency holds about you. An official fee will be payable. If you want to make a request, please use the email on the contact us page.
If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible. We will promptly correct any information which is found to be incorrect.
We trust you will not have cause to complain about our service. However should you wish to make a complaint about any aspect of our service, please write, e-mail or call Lesley Wells who will deal with your complaint. Details of how to contact us are contained in the contact page on this website.
Lesley Wells will contact you within five days of receipt of your complaint and within four weeks we will either send you a final response or let you know why we need further time to deal with your complaint. By the end of eight weeks, we will either send you our final response to your complaint or let you know when we expect to be able to give you a final response
Lawyers Medical Agency strive to make its website accessible for all users, including people with disabilities
Although we continue to test and modify our website for accessibility, there may be some pages that are not fully compliant with other standards. If you would like further information about our accessibility standards or have problems accessing this website, please contact us
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